Frequently Asked Questions

1) What medium is used?

All paintings are painted with high quality acrylic paint.

2) How to "charge" Glow in the Dark artwork ?

To enable the glow in the dark properties to rise, it is recommended to "charge" under natural light (sun exposure) OR artificial light (phone flashlight or UV flashlight). *Duration of "charging" is between 10mins - 30mins. 

*longer duration = longer glow in the dark effect.

3) How long will Glow in the dark effect last?

It solely depends on duration of charge.

4) How do I confirm if they are original pieces ?

All artworks are signed & dated on the right side of the canvas.

5) Why does the canvas received reflect different colors of hue in real life?

Kindly note that color may vary due to lighting and screening settings.

6) How are payments made ?

All orders and payments are processed safely and securely via Stripe & Paypal.

7) How long will it take for production and or packaging procedure ?

Estimated time is within 3-5 days.

*Kindly note for pre-order items it will take longer.

8) How will I receive my artwork ?

All paintings are wrapped in protective layers to ensure no damages to art piece upon arrival.

9) How do I know when my order ships?

You'll receive a shipment confirmation notice, inclusive of tracking number.

*Kindly note that responsibility of stolen, lost or misplaced packages lies within the delivery company.